What gets counted, what one sale uses up, exactly when your numbers move — and the cases where Findig deliberately refuses to guess.
Inventory software is only worth anything if you trust the number it shows you. So here is the whole mechanism — no “smart sync” hand-waving. If you can follow this page, you can predict exactly what Findig will do to your counts on any order.
None of this assumes you sell what I sell. The same five rules run whether your shop is candles, prints, jewellery, dice or dog collars — Findig learns the shape of your products from your own Etsy listings, not from a list of product types someone hardcoded.
One Etsy listing can be twenty different physical things. “Forest green, large” and “rust, small” live on the same listing but sit in different boxes on your shelf, and run out on different days.
So Findig counts the variation. When you connect your shop it reads the options straight off your listings — every colour, size, scent, length or finish you offer — and gives each real combination its own count. You never type the option names in; they come from Etsy, so they always match what a buyer can actually pick.
Selling one thing rarely consumes exactly one thing. So each product carries a short recipe: the list of items a single sale actually uses. Findig proposes it during setup and you confirm it — three shapes cover almost every shop:
A recipe can also include things that aren’t for sale: the box, the mailer, the thank-you card, the label. Findig calls these consumables, and they run down as your products sell — which is the difference between noticing you’re out of boxes on a Tuesday and noticing on a Friday with fourteen orders to pack.
Some things get used on every single order, whatever was bought — packing slips, bubble wrap, shipping bags, a business card. Setting those up per product would be maddening, so they’re a shop-wide rule instead: one of these, per order (or per item, if that’s truer for you), applied automatically to everything that comes in.
You define the rules; Findig applies them. That’s all there is to it.
Findig deducts at the moment the order arrives, not on a nightly job and not when you get round to it. An order lands in a sync, Findig matches the buyer’s exact choice to your product, and the counts move.
The part that matters is invisible: the order and every stock movement it causes are written to the database in one transaction. Either the order is saved and the stock moved, or neither happened. There is no window in which the sale exists but the deduction quietly didn’t, which is the usual reason inventory tools drift a little further from reality every week.
If an order arrives for a product you haven’t configured yet, Findig does not improvise. It saves the order, marks it as waiting for setup, and tells you which product needs attention. It never deducts “something similar”.
That is a deliberate trade. A tool that guesses is right most of the time and silently wrong the rest, and you can’t tell which day is which. A tool that stops and asks costs you a minute and keeps every other number believable.
Three things Findig doesn’t do by itself, so nothing here surprises you later:
Connect your Etsy shop and Findig imports every listing and variation in about a minute — then it keeps the counts for you. Free while Findig is in early access, no card.
Get started free →If Findig ever behaves differently from this page, the page is the bug — tell me and I’ll fix it.